Hey Alex, I Have Questions!
How do I wash my socks?
You can machine wash and dry them in cold/medium temperatures. After drying, stretch the sock to its original size before storing it. Wash in cold water and hang to dry for optimal durability and performance.
Wool fibers might "pill" with the friction from shoes, but they will preserve its softness and warmth.
What is your return policy? How do refunds work?
Our number one goal is that you're happy with your purchase.
If something doesn't fit right, let us know and we will make it right.
After this first pair, all socks must be unworn, unwashed, in the original condition and packaging that you received them for a refund or exchange. If you bought a pack with multiple pairs, make sure you try ONLY one pair before you decide to use the rest.
What should I know about the fit?
The Krakatoa Wool Socks come in two sizes, Medium, for feet between sizes (American) 8-10 for men, and Large, for feet sizes 10-12.
What if I'm in between sizes?
If you are between sizes 9-10, skip to Large for a more relaxed fit, or wear Medium for a tighter, firmer fit.
What's the wool blend?
Our 40% Merino Wool blended with 40% Polyester and 20% Nylon provide a great balance between warmth, softness and durability, besides being moisture-wicking and naturally odor-resistant.
When will my item ship? How long will it take?
Please allow 2-4 days for processing, and the usual shipping times from the USPS: inside the US you can expect to see your package between 3-6 days. We'll send you a confirmation email with your tracking information as soon as it ships. If you have any questions or don't receive an email, feel free to reach out via our Contact Us Page.