Krakatoa Bamboo Crew Socks

Bamboo is a super soft and short fiber, so what makes them so comfy also makes them more susceptible to damage if not cared properly.
Please keep toenails clipped to avoid punching holes on the toe box, and avoid excessive friction with hard shoes or floors, for maximum durability.

Expect them to pill a bit more than other socks, and they will shed fibers for a couple wears and washes. It's normal, and won't affect the sock's comfort.

The Krakatoa Bamboo Socks come in two sizes, Medium, for feet between sizes (American) 7-9 for men, and Large, for feet sizes 10-12.

If you are between sizes 9-10, skip to Large for a more relaxed fit, or wear Medium for a tighter, firmer fit.

They are made of 70% Premium Bamboo, 27% Polyester, and 3% Spandex, for stretch.

Please allow 2-4 days for processing, and the usual shipping times from the USPS or UPS: inside the US you can expect to see your package between 3-6 days.

We'll send you a confirmation email with your tracking information as soon as it ships.

If you have any questions or don't receive an email, feel free to reach out via our Contact Us Page.

All returns are available for 60 days following their delivery date.

We’re happy to accept any items that are unused, unopened, unworn, and in their original packaging.

WE ARE UNABLE TO ACCEPT ANY PRODUCTS THAT HAVE BEEN WORN.

We strongly encourage you to add shipping insurance and hassle free returns to your orders as it appears in the cart, especially if it’s your first order.

We strongly recommend that you only try on only one pair for sizing purposes.

You can start a return at any time in our Returns Portal.

Given the nature of our product, and for health and safety reasons, we are unable to provide exchanges at this time.

Buyer will be responsible for any associated return shipping costs.

You can machine wash and dry them in cold/medium temperatures. After drying, stretch the sock to its original size before storing it. Wash in cold water and hang to dry for optimal durability and performance.

Bamboo fibers might initially "pill" or release some fibers on the first couple times you wear them, but they will preserve its softness and comfort for a long time.

We want you to feel confident making your purchase from us. We provide a 52 Wash Guarantee which is triggered by either 52 washes or 12 months from the date of purchase. If your item has any structural damage resulting from a manufacturer's defect before 52 washes or 12 months, we'll replace them for just the cost of shipping.

The guarantee excludes damage caused by neglect or abuse, by intentional damage, accidental damage, color fade, pilling, stains of any kind, and deliberate attempts to damage the product.

Applies to any product purchased, does not apply to any product provided as a replacement.

Send us an email at support@krakatoaunderwear.com with the subject "52 Wash Guarantee Claim". Please be sure to include photos of the damage. We will be in touch shortly after.

Full details can be found HERE.